Chairman’s Business Networking Blog, Thursday 11th December 2014.
It was a reasonably good turnout, 20 in all, 10 of whom appear, from the members sign in to have been battering the door down at 6.30.
The Ed Slot was retained by our Education and Development Office himself David Plumley, his theme this week was trust, the necessity to build it and the importance of maintaining it.
As to the Performance League, Paul Booth was out in front closely followed by the Kevin’s; the Kevins I refer to do not include the honorary Kevin….Alan Shaw.
Chairman’s Business Networking Blog, Tuesday 9th December 2014.
A good turnout with 14 present in all, including Robert Jones a mobile tyre fitter.
Chairman’s Business Networking Blog, Tuesday 2nd September 2014.
Initially only 10 members were present during the meeting then Ian Stanley arrived. After a series of personal problems he declared himself ready to resume his attendance,welcome back Ian. Before he arrived he missed Hugo’s Ed Slot. He had us drawing again but this time not up a ladder but a pyramid. He then created as ladder within the pyramid, but as he called them boxes many members had difficulty with this. It did not bode well for the rest of the Ed Slot, but in fact it was a very interesting piece. How you are perceived by your client from generalist to celebrity with 3 stops on the way and how this governed the price you could charge for your services and the trust levels that you have with your customers.
Chairman’s Business Networking Blog, Thursday 27th November 2014.
On the attendance front it was good news / bad news. Starting with the bad news, only 18 members in attendance; Janis Bentley-Pearson always tries to do her bit by signing in 2 spaces but I am afraid it was only 18. Good news, Ian Chance Business Development Manager for Godiva Print attended as Scott Griffiths‘ guest and expressed a positive interest in joining.
Chairman’s Business Networking Blog, Tuesday 25th November 2014.
Our guest was Janet Gilbert from Village Emporium making it 13 present in all.
Dr Deb was in the chair.
Hugo Heij with an admirably succinct Ed Slot (for him) emphasising the importance of producing a consistent product. You have to fulfil your client/customer expectations in order to maintain your client/customer base.
Chairman’s Business Networking Blog Thursday 20th November 2014.
We were 20 in all. By comparison with the previous 2 weeks we were down on numbers but the meeting had a buzz.
The Ed Slot was delivered by Paul Booth who warned against delivering “surprise” bills to our clients and customers. Surprise? That is both in the sense of receiving a bill at all or receiving a bill for more than anticipated. Always keep the payer of the bill apprised of when to expect the bill and its likely level.
The Performance League revealed a clear leader after only 2 weeks, Kim Redwood-Lee who is on 114 points already – well done Kim.
The 60 second round had 1 or 2 gems; more specifically Marcelle who declared herself very busy at the moment and told of a very specific little gem, the Diamond Belly Button Stud. The concept was best considered before breakfast. If Marcelle is busy Tina was offering help to business that are overwhelmed as Christmas approaches… simply use her services. Other people who appear to be busy at the moment; Peter Hood who is looking for small jobs to fit in with his current work load, Alan Moller, who thought he could see light at the end of a tunnel was speaking metaphorically but also wants small jobs in the lead up to Christmas and Kim, whether busy or not emphasised the importance of small clients and smaller jobs and doing them justice. They can often lead to more.
And what about the interesting and the unusual?
Alan Shaw is advising on building a new house in a garden of a property in Maida Vale. He might have to go underground and it will need a green roof. Alan, I think a good read of Wind in the Willows might help stimulate your imagination for this project.
We were treated to characters from the professional world of IT and Websites etc. David Plumley’s character who will help him get work is a new recruit to his business Mr IT Niggle. Scott Griffiths has another one, he is a policeman involved with websites who will always make sure that Scott is kept in business correcting badly made sites. this particular character is DI Why-Beginner. Little known fact also emerging from Scott’s 60 seconds is that his brother in law is a drummer, not Bernard Matthews I assume.
Am I the only one becoming increasingly concerned about Mike Rogers’s well being. This is probably the third meeting running that he has been cheerful. He also at the same time revealed a phobia for oranges or their smell.
It was Brian Painter who stole the show. He won the Oscar telling of a client who had a morbid fear of water and was regressed to an earlier incarnation of himself falling through ice and drowning in water. I suspect getting rid of Mike Rogers’s fear of oranges would be a piece of cake. My own guess is that in regression Mr R would reveal a previous incarnation in 1688 as a soldier in the armies of, who else but, William Prince of Orange and being struck down horribly in battle…… another reason for him to continue being cheerful until next week.
It was also Brian Painter who, after breakfast, delighted us with his 10 minute description of various of his clients and their problems. Ranging from the bizarre to the mundane he displayed that sympathetic confidence that makes it easy for us to look for referrals for him knowing that you would have introduced what would become a satisfied client.
The referrals and testimonials round was lively with 24 referrals passed and £7,300 of business recorded. Kim’s contribution will undoubtedly keep her ahead in the Performance League next week.
I cannot end this Blog without referring to once again to Howard Bullocks legs, shorts and his continuing willingness to brave the elements. This was emphasised as when I drove back from the meeting along the A127 I spied his car pulled into the side of the road or more accurately his bare legs sticking out from under it. I recognised them immediately and pulled over. A very nasty puncture allowed me stand and watch a master at work. I was cold; I cannot imagine what his legs felt like when he finally got back in the car having rather professionally changed the wheel. If ever you break down with a puncture and you are not too far from his offices its worth giving him a ring. His expertise is beyond doubt.
Chairman’s Business Networking Blog, Tuesday 18th November 2014.
This week I report from the back benches. Ian Nicholson was in charge and ran a very good meeting.
The 12 members present were treated to a Hugo Heij special in the Ed Slot. He has us all draw the “ladder of loyalty” which categorised our customers and potential customers. Second from top of the ladder is “the advocate”, this is one who tells and sells other people your business. Top of the ladder the “raving fan”. The thing of course with EBF is that we should get ourselves into a position where we can be advocates and/ or raving fans of all of our fellow members.
We moved from Hugo to the 60 second round, who was first up …Hugo. He did only take 60 seconds this time. His Ed slot however continued to reverberate, at least with anyone whose foreshortened forename is Chris. Chris Vernon, Christine Arnold and Chris Adams all made direct reference to the ladder of loyalty. I wonder if this is because Christmas is coming? Robert Osborne mentioned this but everybody else had the decency to skirt round the C word.
Highlights of the rest:
Dr Deb explained how her skin products move from their application to the bloodstream in less than 20 seconds. The point is that her products are both pure safe and beneficial. As to the out of work actresses who out pout ”…..cos we’re worth it…” in such an irritating way, it is nice to know that all sorts of gunk will be in their blood stream in the time it takes us to watch them on the advert.
Brian Painter was talking driving problems. These varied from the learner driver who fell apart when he took the driving test, a lady who found roundabouts difficult and the lorry driver who could not go above 30 miles per hour. His ministrations meant that his first subject passed his test and another driver was put on the road, the lady now goes round and round and round roundabouts and the lorry driver now tailgates at 70 miles per hour. The dangers of smoking pale into insignificance…
Nigel Kirby told of the skills he is developing. He solved a problem for a customer after getting said customer to take a photograph of his airing cupboard. It’s a good job he’s and plumber and not a gynaecologist.
Pride of place this week however was Lewis Hackney who illustrated the importance of a good base. It’s nice to hear of a hospital in trouble for other than patient related problems – well done Lewis.
The 10 minute presentation was from Dr. Deb who has recently obtained committee approval to move the chair from Arbonne products to the Utility Warehouse. For those of you, who have an image of simply taking a chair into a large warehouse; please dispel this thought from your minds. She simply occupies the Utility Warehouse space in our group. She can continue to sell her Arbonne products unless or until a replacement member is found to fill that particular slot.
Anyway, her presentation was slick and professional sending through the television screen the benefits of the Utility Warehouse which several of us were able to endorse. I am sure she will do well with Utility Warehouse in our group and we should all be looking out for clients for her. Her presentation was enough to give us all confidence to go out and do that.
Thank to all of those who noticed that my Movember facial hair is now visible; particular thanks to Ian Nicholson for likening me to Willie Thorne. I will be relieved if there are several of you who don’t know who Willie Thorne is and for those of you that do, you may leap to my defence if you feel so inclined.
In Jim Henshaw’s absence I stood in for him as recruitment officer. May I remind you all to look actively for full contact details for; a general insurance broker, a car mechanic and a Health and Safety practitioner. Let us have these details available for next week so that Jim can get the search for new members well under way?
In the hope that we can attract a full turnout next week, Dr Deb will be taking the chair…. different one again!!!
Finally, best wishes to Ian Nicholson who will not be there next week but will be having his polyps seen to. I understand their removal should make a huge difference, as apparently he has very big polyps. Best of luck Ian;
Chairman’s Business Networking Blog, Thursday 13th November 2014.
Another great turnout, 25 members and 1 visitor, Kudzai Sibanda whose business is recruitment of carers;
As with all well attended meetings it was vibrant and yet at times slightly bizarre;
David Plumley delivered the Ed Slot and produced the saying of the week “…treat your customers/clients as if they had been commissioned to write your eulogy”.
With this thought ringing in our ears it was inevitable that the 60 seconds round would be slightly unusual.
First of all, Fashion statements; Tina was wearing her Ooh la la pully, Marcus Brown belied his name and turned up in red, Kevin Brooks wore that cerise pink shirt again (no longer daring) but fashion statement of the week was our very own Howard Bullock. His legs were as alluring as ever, which as always contrasted with his devil may care shorts, topped off with a lurid green and white shirt which would have graced any country kitchen table.
As always the whimsical was ever present. Alan Shaw (who else) has been looking at flats over shops; I had a vision of what amounted to architectural dogging. David Plumley talked of very intelligent routers which he urged should be upgraded and the culmination of this was the revelation that a NAZ can be obtained…. One good acronym deserves another and it fell to Brian Painter who swopped FAGS for IBS. This can apparently take over your life, particularly if you are on a train without a toilet when it can turn into one of those sharing moments.
It took Richard Reed to move us from the whimsical to the bizarre; 5 nights in a five star hotel in Abu Dhabi – B & B, £775.00. If this was not enough this particular offer gave you access to Shangri-La, what more could you want from a holiday.
Mike Rogers mentioned affordable housing again…in the same breath as Runwell. What can make unaffordable housing affordable is if you are in an area that is susceptible to burglaries, but Alan Moller will see you right with his unobtrusive and tasteful security lighting.
Vivienne appeared bemused by the offerings in considering the award of the Oscar. In the end she plumped for value for money with Graham Wright who has a number of radial work tops 1800×1800 that are free for anyone who wants to come and collect them. That is anyone who is confident that he knows what unit of measurement is being referred to with the number 1800.
It was my turn for the 10 minute presentation and I feel that I am the last of a generation; David Plumley has produced a new biography sheet, but not in time to prevent me from filling out once again probably the most embarrassing document ever produced. Who really wants to know your burning desires… Now at last we have something we can get our teeth into. Questions like; with 1million pounds cash what I would do, your inside leg measurement or hat size or, a sentence on your head stone. Suddenly the 10 minute presentation has become more interesting.
Referrals were good (20 in all) and business written for last month totalled £84,000. This week we weighed in with about £5,500.
Finally I must share a daydream with you; I turn up to the meeting to find every single member present. Perhaps next week you could try and turn it into a reality.
Chairmans Business Networking Blog, Tuesday 11th November 2014.
12 present plus Philip Regan from Kelly’s Turkeys. Apologies received from missing members.
It was Hugo Heij’s first solo flight as Education and Development Officer and he opened with the memorable line “people buy people”. As to be expected, a well structured presentation which bodes well for the future. Before Hugo started a 1 minute silence was observed. Not only did it not dampen the exuberance of Hugo, enthusiasm carried over into the 60 seconds round.
Jim Henshaw was talking share protection; Richard Willis penguins; Robert Osborne asked us to check our current mortgage deals; and Chris Adams was talking IT strategy planning and more attractively 10% discounts on work up to Christmas.
Lewis Hackney was undercutting his rivals by quoting £3,000 as compared to £12,500; Ian Nicholson was up for the importance of reviewing your investments and Paul Lefever was talking spot lights.
It was only when we reached Christine Arnold that themes stated emerging. She talked about pads and enviro management; Hugo Heij was talking about managing your life, not just planning holidays but your business etc. and Dr Deb talked about night pads and also cleaning paws. From paws to payroll and the round was nearly over. We could have done with Brian Painter and a good dose of poison. Christine won the Oscar largely based upon her accreditations for enviro management or was it the pads?
So what was new this week…well Jim Henshaw was new or at least his new to his role as Recruitment Officer. Now there’s something else for him to remember when he stands up and introduces himself as part of the leadership team. He is however an excellent selection for doing the job of kicking us all into approaching the attraction of visitors and new members as an ongoing obligation. Like the turkeys that Philip Regan was talking about, visitors are not just for Christmas. Hopefully with Jim’s cajoling and guidance we will get our membership numbers up. Anyway he now has a new place in the agenda and we should all respond to what undoubtedly will be his urgings.
It was Ian Nicholson’s turn to present his business in the 10 minute slot. Well prepared, he produced a questionnaire which took us through various financial issues. Not only did it inform us on specific bits of information but it gave us a very good idea of the areas where Ian can be used for referrals. You are all advised to turn up next week to support Ian as he chairs the meeting as guest Chairman for the first time.
The referrals round continues to produce reasonable numbers of referrals. I just look forward to a successful November.